Frequently Asked Question

How can you offer these benefits?
We have special partnerships with a number of hotel companies and the Virtuoso Network. Through these relationships, we can offer you all the benefits without any extra cost.
Are bookings on Luxurious Getaways Co. more expensive than when I book myself?
No. The rates are normally the 'flexible rates' (rates that can be canceled) that hotels have on their websites. This means you are paying the same price as everyone else, but you get our benefits. We don't take any fees from you for our white-glove service.
Why are there no prices on the website?
For all hotels, we request the prices on a per-request basis, as we use our special connection with the hotels. You can, however, check the hotel website and look for the 'flexible rate.' This will, in most cases, be the rate that we will offer you too.
How does the booking process work?
Once you click the 'Request Stay” button on our website and fill out the necessary information, we will check the hotel availability and send you an email with available rooms, your benefits, and a cost breakdown within a few hours. You can then decide if you want to go ahead with the booking. If so, we will send you a credit card authorization form to confirm the booking. You will then receive a booking confirmation from the hotel directly. We never collect payment directly and use our relationships to get you all the added perks!
I couldn't find my favorite hotel on your website. What can I do?
We would be more than happy to check with our industry contacts on any hotel you desire and see what we can arrange. We are always looking to add new properties to our platform. Please send us an email and tell us which hotel(s) or resort(s) you are looking for, and we will look into it for you.
I am still deciding where I want to go. Can you help me plan the trip?
Absolutely. Please email us at booking@luxuriousgetawaysco.com, and we will get back to you shortly.
How do hotel reservation charges appear on my credit card?
All reservations are made directly with the hotel or resort. Any charges to your credit card will be directly from the property. You will never see a charge from us ever.
How much does Luxurious Getaways Co. charge?
We don’t charge anything for travel bookings. Advisors receive commissions from the properties and travel providers, at no additional cost to you. In fact, we’ll always find the best available rate so you can be confident you’re getting a great deal.

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